FREQUENTLY ASKED QUESTIONS

Bollywish operates the Bollywish Platform — through our website— that lets fans book a personalized video shout-out from their favorite celebrity. Our mission is to create the most personalized and authentic fan experiences in the world.
Feel free to contact us here: info@Bollywish.com. One of the Bollywish talent managers will get back to you as soon as possible.
You can review our Site Terms of Service and Privacy Policy for additional information.
Yes! There are 2 ways to be notified when your favorite talent joins Bollywish! You can subscribe to our newsletter, or if you request that a certain talent join via the search bar, you can get an email after they do. Please see our Site Terms of Service and Privacy Policy for additional information.
The cost of a Bollywish video is set individually by each of the talent on the Bollywish Platform; therefore, the price will vary depending on which talent you request! The price is shown on the talent’s booking page when you make your request. Talent can change their price at any time, but you will be charged the price in effect when you book your personalised Bollywish video.
All of our talent can be found on the BOLLYWISH Platform— just search our categories, pick your talent, fill out the request form, and click the “book now” button! On our website, you can use your credit/debit card. We will put a temporary authorization hold on your card until your personalized Bollywish video is completed.
A Bollywish video is perfect for any occasion. It is a perfect gift for your friend’s birthday, parent’s anniversary, or for your child’s special day. It is an ideal gift to make your loved one’s day- special. Please note that the requests are for personal use. It cannot be a business or commercial greeting. Please contact us at info@bollywish.com to inquire about commercial/business related matters.
Please allow upto 14 days for the request to be fulfilled. If you do not receive the video within 14 days, the funds charged will be fully refunded back to you. Normally it takes a lot less time, but sometimes celebrities are unavailable so we are allowing upto 14 days.
Your request will be completed in 14 days. If your request isn’t completed within 14 days, it will expire, and the funds charged will be refunded to you.
We make it our top priority that every customer receives their appropriately ordered Bollywish video. While we try to make sure that all requested videos are completed, it is possible that your request could expire after 14 days. Just a heads-up, all celebrities has the option to accept or decline any request that comes through.
A link will be sent to the email and any cell number (via text) that you provided when you ordered your personalized Bollywish video.
Yes. It’s super easy! If you are on a laptop or desktop, your Bollywish video can be downloaded via the link we emailed or texted you, just press the blue download button next to the video. You have a non-commercial and personal license to use it forever, subject to the Site Terms of Service.
Your debit/credit card will be charged as soon as the video is requested. If your request is not completed within 14 days, the funds charged from your credit/debit card will be fully refunded.
Please allow upto 14 days for the video to be received. If it’s been over 14 days, please contact info@bollywish.com.
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