Question 1

What is Bollywish?

Accepted Answer

Bollywish is a platform that helps you get personalized video messages from your favourite celebrities – TV actors, film actors, singers, music composers, sportspersons and others. The platform bridges the gap between celebrities and their fans. You can request for birthday greeting videos, celeb shout-outs, congratulatory messages and more.

Question 2

What is the best way to contact the Bollywish team?

Accepted Answer

You can visit our official website info@bollywish.com and contact us for any kind of personalized celebrity message. Our Bollywish talent manager will revert at the earliest.

Question 3

What else should I know about Bollywish?

Accepted Answer

You can refer to the Terms of Service  and  Privacy Policy of the company for any additional information.

Question 4

Can I be updated on the new celebrities joining the Bollywish platform?

Accepted Answer

Absolutely! There are two ways in which we can notify you as soon as your favourite celebrity joins the team. Firstly, you can subscribe to our newsletter and know about every change happening. Secondly, if you request that a certain talent joins via the search bar, you can receive an email post they do. You can always go through our Site Terms of Services and Privacy Policy for more information.

Question 5

How much do I have to pay for a personalized video message from Bollywood celebrities through Bollywish?

Accepted Answer

The cost of every Bollywish video is set by the talent recording it. Therefore, it differs from celebrity to celebrity. You can anytime view the prices on the booking page before making a request. It is to be noted that celebrities have the authority to change the price as per their will, but you will be charged the amount in effect at the time of booking.

Question 6

How do I buy a personalized celebrity video?

Accepted Answer

All your favourite celebrities can be found on our  BOLLYWISH platform. All you have to do is scroll through the categories, select the talent, fill out an easy request form and click the ‘Book Now’ button. Within few clicks, you will be directed to our payment page where you can complete the remaining formalities using Credit/Debit card. We will put a temporary authorization hold on your card until your personalized Bollywish video is completed.

Question 7

What are the occasions for which I can request a celebrity recorded video through Bollywish?

Accepted Answer

There is no special occasion to spread smiles. You can request a personalized message about anything and everything. It can be for your best friend’s birthday or your parent’s anniversary or for congratulating your colleague on achieving something good in career. There could be nothing better than a celebrity personalized video for the special people around you. However, you can only request personal messages and not business or commercial greetings. For more information related to business and commercial messages, contact us at  info@bollywish.com.

Question 8

Can I cancel the request if I haven’t received the video yet?

Accepted Answer

Please allow upto 14 days for the request to be fulfilled. If you do not receive the video within 14 days, the funds charged will be fully refunded back to you. Normally it takes a lot less time, but sometimes celebrities are unavailable so we are allowing upto 14 days.

Question 9

How long will my Bollywish video request take to be completed?

Accepted Answer

Your request will be completed in 14 days. If your request isn’t completed within 14 days, it will expire, and the funds charged will be refunded to you.

Question 10

Am I guaranteed that the talent I select will make my requested Bollywish video?

Accepted Answer

We make it our top priority that every customer receives their appropriately ordered Bollywish video. While we try to make sure that all requested videos are completed, it is possible that your request could expire after 14 days. Just a heads-up, all celebrities has the option to accept or decline any request that comes through.

Question 11

How will I receive my celebrity video message after it’s done?

Accepted Answer

Once the video is recorded and done, we will send a link to your email id and cell phone number that you provided at the time of booking your personalized video message.

Question 12

Can I download and keep my Bollywish video?

Accepted Answer

Yes. It’s super easy! If you are on a laptop or desktop, your Bollywish video can be downloaded via the link we emailed or texted you, just press the blue download button next to the video. You have a non-commercial and personal license to use it forever, subject to the Site Terms of Service.

Question 13

When will I be charged for my Bollywish video?

Accepted Answer

Your debit/credit card will be charged as soon as the video is requested. If your request is not completed within 14 days, the funds charged from your credit/debit card will be fully refunded.

Question 14

What if I have been charged, but haven’t received my personalised Bollywish video yet?

Accepted Answer

We take at least 14 days to process your request and send you the video. If the aforementioned time has passed, please contact us at info@bollywish.com

Question 15

How long does it take to complete my Bollywish video request?

Accepted Answer

We need a maximum of 14 days to process your request and revert. If you do not receive the video even after 14 days, the request will automatically expire and your money will be refunded.

Question 16

Am I guaranteed that my selected celebrity will record the requested personalized message for me?

Accepted Answer

Our customers are our priority. We make sure to deliver what we promise. You will receive the appropriately ordered video within 14 days of booking. However, every celebrity has a choice to accept or reject the request. In case they chose to reject it, your booking will be cancelled followed by the refund of all the money.

Tanvi Thakkar

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